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Shipping & Delivery Information

At Price Mitra, we understand that fresh spices need to reach you quickly to retain their aroma. We ship directly from our warehouse in Gadag, Karnataka to over 26,000+ pincodes across India.

1. Our Courier Partners

To ensure safe and fast delivery, we have tied up with India's leading logistics providers:

  • Primary Partners: Delhivery, Xpressbees, DTDC, and BlueDart.
  • Remote Areas: For pincodes not served by private couriers (like certain parts of North East or rural villages), we use India Post (Speed Post) to ensure your package reaches you.

2. Dispatch & Processing Time

We pack our dry fruits and grind masalas fresh.

  • Standard Dispatch: Orders placed before 11:00 AM are usually dispatched the same day. Orders placed after that are dispatched the next business day.
  • Sundays & Public Holidays: Our warehouse remains closed. Orders placed on these days will be processed on the next working day.

3. Estimated Delivery Timelines

Once dispatched from Gadag, here is how long it usually takes:

Region Estimated Time
Karnataka (Local)1 - 3 Days
South India (TN, KL, AP, TS)3 - 5 Days
Metro Cities (Mumbai, Delhi, etc.)4 - 6 Days
Rest of India & North East5 - 8 Days

4. Cash on Delivery (COD)

We offer COD for the convenience of our customers, but certain conditions apply:

  • COD is available only for orders below ₹2,000.
  • A standard COD Handling Fee of ₹30 is charged by the courier partner, which is non-refundable.
  • For COD orders, our team may call you for order confirmation before dispatch. Unconfirmed orders will not be shipped.

5. Order Tracking

Once your order is shipped, you will receive an SMS and Email containing your AWB Number and a tracking link. You can also track your order status in the 'My Orders' section of your account.

6. Damaged or Lost Packages

If you receive a package that looks tampered with or damaged from the outside, please do not accept it. Ask the courier boy to mark it as 'Damaged' and return it. Contact our support team immediately.